Investigative Professionals Company Policies

Warranty - Guarantee - Refund Policy I User Agreement and Terms of Use I Privacy

Note: Search results may vary, depending on the information you provide and state laws governing the release of state public records data.

Warranty - Guarantee - Refund Policy

We will make every effort to obtain all public records available on your behalf. If we fail to identify the subject of your search within one (1) day of the date you submit the request, we will not process your credit card. If you do not receive the results of your search request within two (2) days of the date you submit the search/background request, please notify us via email or by phone. Our email address is: or by phone (928-451-1598).

We do not warrant the accuracy, timeliness, or completeness of the data available. All information is provided AS IS, without warranty of any kind, expressed or implied. We are not a licensed private investigator firm, and do not engage in any activities for which such a license is required.

User Agreement and Terms of Use Investigative Professionals hereby grants to Customer a nontransferable, nonexclusive license to access the Company Website (the WebsiteŁ), during Customer's normal hours of operation, solely for the purpose of performing research and related work in the regular course of Customer's business. Customer understands and agrees that it's access to information through the Website is subject to restrictions imposed upon Customer by data repositories, as well as applicable local, state and federal laws.  Customer agrees to comply with all such restrictions and such restrictions are incorporated herein by reference. Customer further acknowledges and warrants that: it has received copies of, has read, understands, and agrees to abide by the Fair Credit Reporting Act (FCRA) as amended by the Fair and Accurate Credit Transactions Act of 2003 (FACT Act), the Americans with Disabilities Act (ADA) and other applicable equal opportunity laws, the Gramm-Leach-Bliley Act of 1999 (GLBA) and the Driver Privacy Protection Act (DPPA), as well as the laws of the applicable state issuing Motor Vehicle Records (MVRs);  compliance and keeping up to date with such requirements and laws is the responsibility of the Customer; and it has a permissible purpose as defined in the FCRA and obtained a proper release and authorization from each applicant prior to requesting information on that applicant. The Company hereto, as well as the Suppliers reserve the right at any time and without prior notice to limit Customer's access to the Web Site in order to perform repairs, make modifications, per industry or legal mandate or as a result of circumstances beyond the reasonable control of the Parties and the Suppliers.

Legal Requirements 
Customer agrees that it will obtain and retain on file appropriate release, application and/or authorization forms from any credit applicant, job applicant or other individual on whom such a report is sought; that it will disclose information to each such individual as and when required by law; and that information (if applicable) will be sought on such individual; and that it will advise the individual terminated or when an application is declined, based in whole or in part on the Report Information. Customer agrees that it will retain the releases, applications and/or authorization forms described above for twenty-five months and that it will make available such releases, applications and/or authorization forms to the Parties upon request. Customer further agrees to take all reasonable precautions to ensure that information on individuals will be held in strict confidence, disclosed only to those of its employees whose duties reasonably relate to the legitimate business purpose for which the information was requested and not disclosed to any other person in whole or in part unless required by valid subpoena or court order.


We adhere to strict business privacy principles and make every effort to protect everyone's privacy rights. You must have a permissible purpose to obtain non-public information from many states, such as driver history records. We do not search public records or proprietary databases for persons under the age of 18, celebrities, public figures, or persons living outside the United States. If you provide a Date of Birth, DOB, we will confirm that date. If you provide a Social Security Number, SSN, we will confirm subject is or is not the person associated with that SSN. We confirm and verify.